General Task 1IntermediateTarget: Band 7.0–7.5

Semi-Formal Letter Template

A structurally sound professional letter expressing mild dissatisfaction or a structured request using standard business English phrases.

About this IELTS Writing Template

Memorising complete essays is a poor strategy for the IELTS exam. Instead, learning the underlying framework of a high-scoring response allows you to adapt to any prompt. This Semi-Formal Letter template for General Task 1 demonstrates exactly how to structure your ideas, connect your paragraphs logically, and deploy appropriate vocabulary to achieve a Band 7.0–7.5. Use the paragraph-by-paragraph plan below as a skeleton for your next practice draft.

Paragraph-by-Paragraph Plan

Detailed sentence formulas

1

Salutation & Opening

Dear Mr./Ms. [Last Name],

I am writing to you regarding [Subject/Issue] at [Location/Work].

Examiner Tip: Always use the recipient's last name to maintain a professional tone. Avoid using first names unless explicitly instructed. Examiner Tip: Clearly state the purpose of your letter in the opening sentence. This sets the context for the reader and ensures clarity.
2

Point 1 (The Problem)

I am writing to bring to your attention that [Problem]. This has been causing some inconvenience because [Reason].

Examiner Tip: Use formal language to describe the problem. Avoid emotional language; instead, focus on facts and the impact of the issue.
3

Point 2 (Elaborating on the Issue)

Specifically, the issue started when [Detail]. Furthermore, it has resulted in [Negative Consequence], which is impacting my daily routine.

Examiner Tip: Use cohesive devices like 'Specifically' and 'Furthermore' to ensure logical flow. Clearly explain the consequences to emphasize the urgency or importance of the issue.
4

Point 3 & Closing (The Request)

I would greatly appreciate it if you could look into this matter as soon as possible. Specifically, I would like [Desired Action].

Kind regards, [Your Name]

Examiner Tip: Be polite yet assertive in your request. Use conditional modals to express your request diplomatically. Examiner Tip: Always close with a formal sign-off and your full name to maintain professionalism.

Full Sample Response

Written by an expert IELTS examiner

Dear Mr. Smith,

I am writing to you regarding the malfunctioning heating system in my apartment at 4B Park View.

I am writing to bring to your attention that the main radiator in the living room has completely ceased functioning. This has been causing significant inconvenience because the temperatures have plummeted well below freezing recently.

Specifically, the issue commenced two days ago when the unit began emitting a loud clicking sound before shutting down entirely. Furthermore, it has resulted in the apartment becoming unbearably cold, which is severely impacting my ability to sleep and work from home comfortably.

I would greatly appreciate it if you could look into this matter as soon as possible. Specifically, I would like you to arrange for a maintenance technician to inspect and repair the unit by the end of the week.

Kind regards,

John Evans

Examiner Commentary

Why this response scores highly

The sample essay effectively meets the criteria for a Band 7.0-7.5 in several key areas. In terms of Task Response, the letter clearly addresses the prompt by identifying a specific problem and making a structured request for action. The writer provides sufficient detail about the issue and its impact, which enhances the clarity and persuasiveness of the letter.

In terms of Coherence & Cohesion, the essay is well-organized with a logical progression of ideas. The use of cohesive devices such as 'Specifically' and 'Furthermore' helps to link ideas and maintain a smooth flow throughout the letter. Each paragraph serves a distinct purpose, contributing to the overall coherence of the response.

Regarding Lexical Resource, the writer demonstrates a good range of vocabulary appropriate for a semi-formal letter. Phrases like 'malfunctioning heating system' and 'plummeted well below freezing' show an ability to use precise and varied language. Finally, the Grammatical Range & Accuracy is strong, with complex sentence structures and accurate grammar used throughout the essay. The writer avoids common errors, contributing to a polished and professional tone.

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